CITIZEN CHARTER

MUNICIPAL ASSESSOR OFFICE CITIZEN’S CHARTER

The Citizen Charter of the Municipal Assessor Office of Burauen, Leyte its aim is to represent a systematic effort to focus on the commitment of the office towards standard, quality and time frame of service delivery, transparency and accountability to its clientele more particularly to public services on the field of assessment and appraisal service of the local government unit.

  1. A.      Request for CERTIFIED TRUE COPY (CTC) OF TAX DECLARATION (TD):

 

STEP Transaction Process Time Allotted Responsible Person/s
1 Present OR payment of Real Property Taxes. 1 min. Nilda Coral –Ass. Clerk/Cherry B. Gallego – Ass. Aide
2 Pay CTC fee at MTO (Php 72.00 including already the BIR Doc. Stamp). 5 mins. Darryl B. Tan –RCC1/Sonia Agrava –RCC1
3 Present OR to Assessment Clerk/Aide. 30 secs. Nilda Coral – Ass. Clerk/Cherry B. Gallego – Ass. Aide/Quincy Sintasas-Ass. AideEngr.R.S. Mandreza/Municipal Assessor
4 Xerox copy/recording at Log Book. 2 mins.
5 Signature of the Assessor. 30 secs.
6 Release of document (upon release, the representative shall affix his/her signature in the log book). 1 min.
Total 10 mins.
  1. B.      Request for CERTIFICATE OF NO IMPROVEMENT, and NON-TAX DECLARANT:
1 Pay for verification fee (Ph 20.00) at MTO. 5 mins. Darryl B. Tan –RCC1/Sonia Agrava –RCC1
2 Present OR to Assessment Clerk/Aide. 30 secs. Nilda Coral –Ass. Clerk/Cherry B. Gallego – Ass. Aide/Quincy Sintasas-Ass. AideEngr.R.S. Mandreza/Municipal Assessor
3 Verification of records 5 mins.
4 Typing/encoding of certification. 3 mins.
5 Signature of the Assessor 30 secs.
6 Recording and release of document. 1 min.
Total 15 mins.
  1. C.      Request for  LAND HOLDINGS CERTIFICATE:
1 Present OR payment of Real Property Taxes. 1 min Nilda Coral –Ass. Cler/kCherry B. Gallego – Ass. Aide
2 Pay verification fee (Ph 20.00 each/parcel of real property). 5 mins. Darryl B. Tan –RCC1/Sonia Agrava –RCC1
3 Present OR to Assessment Clerk/Aide 30 secs. Nilda Coral –Ass. Clerk/Cherry B. Gallego – Ass. Aide/Quincy Sintasas-Ass. Aide
4 Verification of records (depending on quantity of real properties). 1- 4hrs.
5 Typing/encoding of certification. 5 mins.
6 Signature of the Assessor 30 secs. Engr. R.S. Mandreza/Municipal Assessor
7 Recording and release of document. 1 min. Nilda Coral –Ass. Clerk/Cherry B. Gallego – Ass. Aide
Total 1 hr.13 mins./4 hrs. 13 mins.
  1. D. Request for HISTORY/TRACER CERTIFICATE OF REAL PROPERTY:
1 Present OR payment of Real Property Taxes. 1 min Nilda Coral –Ass. Clerk/Cherry B. Gallego – Ass. Aide
2 Pay Verification Fee (Ph 20.00) and Certification Fee (Ph 57.00) at MTO. 5 mins. Darryl B. Tan –RCC1/Sonia Agrava –RCC1
3 Present OR to Assessment Clerk/Aide 30 secs. Nilda Coral –Ass. Clerk/Cherry B. Gallego – Ass. Aide/Quincy Sintasas-Ass. Aide
4 Verification of records. 2 – 4hrs.
5 Typing/encoding of certification. 5 mins.
6 Signature of the Assessor 30 secs. Engr. R.S. Mandreza/Municipal Assessor
7 Recording and release of document. 1 min. Nilda Coral –Ass. Clerk/Cherry B. Gallego – Ass. Aide
Total 2 hrs.  12 mins/4 hrs. 12 mins.

About burauenassessor

Local government unit centrally located in the Province of Leyte, Philippines
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